Welcome to Sana Tour & Travels. By accessing our website, booking any travel package, or using our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a booking. These terms are based on common travel industry practices and website usage standards.
- Acceptance of Terms
By using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.
- Booking & Confirmation
All bookings are subject to availability.
A booking is considered confirmed only after receipt of the required payment and confirmation from Sana Tour & Travels.
We reserve the right to refuse any booking at our discretion.
Special requests are subject to availability and cannot be guaranteed. - Pricing & Payments
All prices are quoted in Indian Rupees (INR) unless otherwise stated.
Prices may change due to fluctuations in transportation costs, taxes, government regulations, or supplier charges.
Full or partial payment may be required at the time of booking.
Failure to make payment within the specified time may result in cancellation of the booking. - Cancellation & Refund Policy
Cancellation requests must be submitted in writing via email.
Cancellation charges will apply according to the package, airline, hotel, or service provider policies.
Refunds, if applicable, will be processed within 7–15 business days after approval.
Certain bookings, promotional offers, and non-refundable services may not be eligible for refunds. - Travel Documents
Travelers are responsible for ensuring they possess valid passports, visas, identification documents, permits, and any other required travel documents.
Sana Tour & Travels shall not be responsible for losses resulting from incomplete or invalid travel documents. - Customer Responsibilities
You agree to:
Provide accurate personal information during booking.
Follow local laws, regulations, and customs of the destination visited.
Respect hotel, transport, and tour operator policies.
Bear any additional expenses caused by delays, missed connections, or personal circumstances.
- Changes to Itinerary
Sana Tour & Travels reserves the right to modify itineraries, accommodations, transportation, or activities due to weather conditions, operational requirements, government regulations, or unforeseen circumstances. We will make reasonable efforts to provide suitable alternatives.
- Limitation of Liability
Sana Tour & Travels acts as an intermediary between customers and third-party service providers such as airlines, hotels, transport operators, and activity organizers.
We are not liable for delays, cancellations, accidents, loss of baggage, injuries, natural disasters, political disturbances, or other events beyond our control.
Our liability, if any, shall be limited to the amount paid directly to us for the booked service. - Force Majeure
We shall not be held responsible for failure or delay in performing our obligations due to events beyond our reasonable control, including but not limited to natural disasters, pandemics, strikes, war, government restrictions, or transportation disruptions.
- Intellectual Property
All content on this website, including text, images, logos, graphics, and designs, is the property of Sana Tour & Travels and may not be copied, reproduced, or distributed without prior written permission.
- Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from these terms shall be subject to the jurisdiction of the courts of West Bengal, India.
- Contact Information
Sana Tour & Travels
Email: nirmalsana@gmail.com
Phone: +91 7679201986
Website: sanatourandtravels.nirmalsana.site
By booking with Sana Tour & Travels, you acknowledge and agree to these Terms & Conditions.